Don’t fall for the misconception that SaaS providers are responsible for safeguarding your data in fact 77% of companies that use SaaS applications suffered a data loss incident over a 12-month period.
Take steps to protect your business from cloud data loss from common causes like user error, ransomware, and malicious insiders.
At Arakyta, we play a pivotal role in guiding businesses through the nuances of Software as a Service (SaaS) applications, such as Microsoft 365.
These platforms offer unmatched efficiency and scalability– but SaaS providers are not responsible for data security.
Understanding the Shared Responsibility in SaaS Platforms
Data integrity, protection against user error, ransomware attacks, and malicious activities remain the user’s responsibility.
Key Threats to Business Data in the Cloud
Data loss in SaaS environments can stem from various sources, with human error being the most common, accounting for 64% of incidents.
Other threats include malicious insiders, illegitimate deletions, hackers, and malware.
These vulnerabilities highlight the need for MSPs to advocate for robust data protection measures beyond the basic offerings of SaaS platforms.
As an MSP, Arakyta’s role extends beyond mere support to actively ensuring that each client’s data security posture is fortified against potential threats.
Here’s how Arakyta is making a difference:
We prioritized educating our Clients on SaaS Limitations: For example, Microsoft 365’s SLAs clearly state that the company is not responsible for data loss resulting from user actions or failures to follow security protocols.
The team at Arakyta recommends and helps implement comprehensive access controls, such as multi-factor authentication and regular user access reviews, to mitigate the risk of data breaches.
Vendor’s Responsibility:
Hardware failure Software failure Natural disaster Power outage Deletion requests
Leveraging cloud-to-cloud backup solutions, Arakyta ensures that your business can conduct automated and on-demand backups. These measures are crucial for quick data recovery and maintaining business continuity.
24/7 Monitoring and Compliance
One service the Arakyta team provides is state-of-the-art monitoring tools that comply with global standards like GDPR and HIPAA. These tools help in transparent reporting and maintaining rigorous audit logs, crucial for understanding data access patterns and detecting potential security breaches.
If your business uses SaaS platforms like Microsoft 365 and you don’t have backups in place. Give us a call we’ll walk you through the tools necessary to protect your data proactively.
By partnering with Arakyta, you’ll not only enhance your digital security but also ensure that you’re prepared to face any data security challenges that come your way.
Remember, in the realm of cloud data, proactive protection is your best defense.